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Privacy Policy

Who we are

Pottytrainingbox.co.uk is a website of Zindelijkheidsbox BV.

What personal data we collect and why we collect it

Use of our services

When you sign up for one of our services or place an order, we ask you to provide personal data. This data is used to perform the service. The data is stored on secure servers. We will not combine this information with other personal information that we have.

Security

Our webshop is secured, data that you enter on our webshop is encrypted and passed on to us. Payments are of course also made in a secure and encrypted manner. Mollie BV is the processor of online payments on our webshop. They store your payment data on secure servers.

Communication

When you send email or other messages to us, we may keep those messages. Sometimes we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Zindelijkheidsbox BV. We will not combine this information with other personal information that we have.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to gain insights on the use of our website so we can improve it. We have also implemented a Facebook pixel so we can optimize our ads.

Who we share your data with

We do not share your data with third parties except web applications that we use for our web shop and carriers who deliver your goods. This information will only be used for the purpose that it is intended and will not be shared further. In a few cases, information may be shared internally. Our employees are obligated to respect the confidentiality of your data.

The processing firms we work with are:
SendCloud BV Netherlands, delivery
Mollie BV, payment provider
Sendinblue, e-mail provider for order confirmation
Activecampaign, e-mail provider for evaluation campaign

It is necessary to share data, such as addresses, with our processors in order to process and deliver your orders. Email addresses and telephone numbers are provided so that the transport services can keep you informed via email / SMS of your delivery.

Evaluation

We will send you a one-time evaluation by e-mail to ask you how you used our product and how we can improve it.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:

Pottytrainingbox.co.uk
Almystraat 14
5061PA Oisterwijk, The Netherlands

info@pottytrainingbox.co.uk
+31(0)85-1304433